Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk, Information Risk/Security risk management by working with the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOB

Process all assigned transactional responsibilities within defined Service Level Agreement (SLA). Generate assigned reporting and monitor system activity to ensure transactional workflows are completed as prescribed. Participate in prescribed rotations of assigned responsibilities to ensure proper level of cross training is obtained. Serve as a point of escalation to eval

Strategy Facilitate development of a technical strategy that supports both the Domain strategy and the Enterprise Architecture strategy. Provide direction and oversight for design/development activities within the specified Domain. Lead the identification and analysis of Domain business drivers that determine key architecture requirements. Develop and maintain strong rela

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk, Information Risk/Security risk management by working with the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOB

Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk, Information Risk/Security risk management by working with the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOB

Scrum Scaling and Coaching Support Is knowledgeable in scaling agile and can assist large complex platforms and products in adopting agile principles and practices. Is a teacher, coach, mentor, facilitator, and change agent. Demonstrates an ability to influence agility with those interacting with the Agile team, including direct management. Mentors other Scrum Masters. Sc

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Line of Business Knowledge Advisor Knowledge Act as assigned advisor for all matters related to operational risk and process flows. Trend Knowledge Collaborate with business on regulatory changes, large internal losses, Key Risk Indicators (KRIs), Third Party Relationships and Regulatory, Internal Audit and Self Identified issues to enhance Risk Statements, Risk Assessmen

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Assist attorneys in the preparation of SEC filings, such as proxy statements, Form 8 K, Form 10 K, Form 10 Q and Section 16 documentation (Forms 3, 4 and 5). Assist attorneys in debt and equity securities offerings. Involvement in the annual meeting process. Compile, analyze, draft, review, and otherwise manage information from various sources for purposes of assisting at